HomePot Privacy Policy

Last Updated: 13 June 2026

This Privacy Policy explains how SENDHOME.ONLINE LTD ("HomePot", "we", "our", or "us") collects, uses, stores, and protects information when you use HomePot at https://homepot.sendhome.online.

1. Who We Are

HomePot is operated by SENDHOME.ONLINE LTD.

Website: https://homepot.sendhome.online

Contact: support@sendhome.online

If you have questions about this Privacy Policy or how we process personal information, please contact us using the details above.

2. Information We Collect

Depending on how you use HomePot, we may collect the following categories of information.

Wallet and Blockchain Information

Public wallet addresses.
Public blockchain transaction references and transaction hashes.
Blockchain network information.
Public wallet activity necessary to provide wallet functionality and reporting.

Operational and Technical Information

Device type.
Browser type.
Operating system.
Application version.
IP address.
Error and diagnostic information.
Security and reliability logs.

Where internal reporting is enabled, HomePot may record limited operational events such as:

Wallet creation.
Wallet unlock events.
Report exports.
Buy USDC / on-ramp attempts.
Error categories and operational metrics.

Support Communications

If you contact us, we may collect:

Name.
Email address.
Support requests.
Correspondence records.
Information voluntarily provided to assist with resolving an issue.

Legal and Compliance Records

We may retain limited records necessary to:

Respond to legal requests.
Investigate security incidents.
Protect users and the integrity of HomePot.
Comply with applicable laws and regulations.

3. Wallet Secrets and Self-Custody

HomePot is a self-custodial wallet.

SENDHOME.ONLINE LTD does not collect, store, or have access to:

Private keys.
Seed phrases.
Recovery phrases.
Wallet passwords.
Signing secrets.

Wallet material is encrypted locally within your browser or device for self-custodial use.

You should never share wallet secrets with HomePot support or any third party.

Operational reporting and internal systems are designed not to store passwords, private keys, recovery phrases, encrypted wallet vaults, or signing secrets.

4. Third-Party On-Ramp Providers

HomePot may integrate with third-party fiat-to-crypto on-ramp providers.

If you choose to use such services, the provider may independently collect and process:

Identity information.
Payment information.
Transaction information.
Device information.
Compliance and verification information.

Those providers operate under their own privacy policies, terms, and regulatory obligations.

HomePot does not control and is not responsible for the provider's independent processing of your information.

5. How We Use Information

We may use information to:

Provide and operate HomePot.
Maintain wallet functionality and reporting features.
Diagnose technical problems.
Improve reliability, performance, and security.
Detect fraud, abuse, misuse, and security threats.
Respond to support requests.
Meet legal and regulatory obligations.
Protect users and the HomePot platform.

6. Legal Basis for Processing

Where UK GDPR applies, we process personal data on one or more of the following legal bases:

Performance of a contract.
Legitimate interests.
Compliance with legal obligations.
Consent, where required.

7. Sharing of Information

We may share information with:

Hosting and infrastructure providers.
Analytics and monitoring providers.
Security and fraud-prevention providers.
Professional advisers.
Law enforcement or regulatory authorities where required by law.

We do not sell personal data.

8. Data Retention

We retain information only for as long as reasonably necessary to:

Provide HomePot services.
Maintain security and operational integrity.
Resolve disputes.
Meet legal, regulatory, or contractual obligations.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

9. Security

We implement reasonable technical and organisational measures designed to protect information from unauthorised access, disclosure, alteration, or destruction.

However, no internet-connected service can guarantee absolute security.

10. International Transfers

Information may be processed in jurisdictions outside the United Kingdom.

Where required, we will implement appropriate safeguards to protect personal information in accordance with applicable law.

11. Cookies and Similar Technologies

HomePot may use cookies, local storage, and similar technologies for:

Functionality.
Security.
Performance.
Analytics.

Users may control cookies through their browser settings where applicable.

12. Children's Privacy

HomePot is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

13. Your Rights

Subject to applicable law, you may have rights to:

Access personal information.
Correct inaccurate information.
Request deletion of personal information.
Restrict processing.
Object to processing.
Request portability of personal information.
Withdraw consent where processing relies on consent.

To exercise your rights, contact:

support@sendhome.online

14. Complaints

If you believe your data protection rights have been infringed, you may contact the UK Information Commissioner's Office (ICO).

Information about the ICO and its complaint process is available at:

https://ico.org.uk

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on HomePot and become effective upon publication. Continued use of HomePot after publication of an updated policy constitutes acceptance of the revised Privacy Policy.

16. Contact

SENDHOME.ONLINE LTD

Website: https://homepot.sendhome.online

Email: support@sendhome.online